Shipping policy
All orders are processed within 1 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping charges for your order will be calculated and displayed at checkout. We currently only offer shipping through Canada Post.
Free Local Pickup
You can skip the shipping fees with free local pickup in the City of Dawson Creek . After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up . We will send you an email when your order is ready along with instructions.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
All Sales are Final – No Refunds/Exchanges
We take extreme pride in our products and promise to pack your order in a manner that will allow safe arrival to you. In the event that your order arrives damaged or defective in any way, please email us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us
